Mi Office offers domestic and international shipping, including Counter-to-Counter, Economy Store-to-Door, Overnight Express, DHL international courier services, International Mail and selected Special Services.

Counter-to-Counter is our value-focused domestic parcel service. You drop your parcel at a Mi Office and the receiver collects it from a convenient collection point near them.

There are thousands of collection points throughout South Africa, giving customers an extensive nationwide collection network.

Delivery is generally 48–72 hours to local and main centres and approximately 72–96 hours to outlying areas.

Economy Store-to-Door is a cost-effective domestic courier service where you drop your parcel at Mi Office and it is delivered directly to the recipient's home or business address.

Delivery is generally 24–48 hours to local and main centres and 48–72 hours to outlying areas. Delivery times are estimates and may vary according to destination and circumstances.

Overnight Express is our faster domestic service for urgent shipments, offering next-working-day delivery to qualifying local and main centres.

No. Overnight Express is intended primarily for local and main centres. Please ask us to check your destination before sending.

Our standard Overnight Express pricing caters for parcels up to 5 kg volumetric weight.

Our standard Economy service caters for shipments up to 25 kg volumetric weight.

Yes. Mi Office offers international courier services through DHL Express to destinations around the world, subject to destination and item restrictions.

Yes. Our International Mail service provides an economical option for qualifying international letters and small parcels.

Not necessarily. International Mail is different from an express courier service and may not include tracking, registration, insurance or compensation for loss. Ask our staff which international service is best for your item.

Yes. Selected Special Services include Embassy Deliveries, SAPS Clearance, Tender Documents, 9am services and Saturday services. Availability depends on destination and service requirements.

Yes. Selected Special Services include Embassy Deliveries, SAPS Clearance, Tender Documents, 9am services and Saturday services. Availability depends on destination and service requirements.

Yes. Use the Track My Parcel section on the Mi Office website and select the relevant courier provider.

Courier companies consider both the actual weight of a parcel and the space it occupies and uses whichever is greatest. A large, lightweight parcel may therefore be charged according to its volumetric rather than actual weight.

Yes. We can help pack and protect your shipment, and we stock packaging materials including boxes, postal tubes, Mailite envelopes, tape, bubble wrap and other packaging accessories.

Yes. Packaging materials can also be purchased separately.

Yes, Insurance or limited liability cover may be available for qualifying courier shipments, depending on the service and contents. Ask us about cover before sending high-value items.

Yes. Courier companies have prohibited and restricted items. These can vary for domestic and international shipments. Tell our staff what you are sending so we can advise you before accepting the shipment.

Cut-off times vary between branches and courier services. As a general guideline, bring your parcel in before 3pm on a working day, but confirm with your branch for the applicable daily cut-off.

Main centres are major metropolitan or established delivery areas. Outlying areas are destinations outside the courier's normal main-centre network and may take longer or attract different charges.

Selected collection and parcel-receiving options are available. Please check with your nearest branch before using its address for an incoming shipment.